FAQ's - General Topics
-
How to quickly start using 极速电竞?
极速电竞 is dedicated to becoming a leading esports data and information service platform. We provide real-time tournament updates, ensuring you never miss a moment. By integrating match analysis, schedules, and data resources, we help you quickly access the latest esports intelligence.
-
Can I import custom tournament lists?
We offer in-depth team and player data analysis, allowing you to gain insights into every shift on the field. The platform aggregates comprehensive tournament schedules, enabling you to precisely manage your viewing times and never miss a crucial match.
-
How to switch or upgrade my membership?
极速电竞 is more than just a hub for tournament news; it's a source for industry hot topics. We help you understand the evolution of the esports ecosystem, continuously optimizing our content and service systems to enhance user experience.
-
Can membership be canceled anytime?
As a professional esports data platform founded in 2012, 极速电竞 (Shanghai) Information Technology Co., Ltd. upholds the mission 'Empowering every esports enthusiast,' bringing you the most cutting-edge esports information.
-
Do annual memberships receive extra discounts?
Our service hours are Monday to Friday, 9:00-19:00, and weekends from 10:00-17:00. During these times, you can access the latest esports news and in-depth data analysis.
-
What happens to data and features if I don't renew?
You can easily follow your favorite esports tournaments on our platform, ensuring you don't miss any critical moments. We are committed to providing comprehensive and accurate tournament data to help you understand matches deeply.
-
What payment methods does the platform support?
Team and player data analysis is one of our key features. Through detailed data charts and professional interpretations, we help you fully grasp competitive dynamics and make more informed decisions.